First and foremost, customer service is immaculate! Ian is attentive, understanding and prompt. He hand delivered the gloves to our business and understood what we needed and what we didn’t want. The gloves on the other hand were great! I’m a nail tech and often, (because we’ve used other gloves) they rip so easily! Especially with the drills, chemicals and tools that we use. These gloves can take a beating! So we were recommended the phantom’s and we will not turn back. They’re durable, a great price and you can’t beat that they get delivered right to your front door! Highly recommend.